Optimize General Function of Cloud CRM for Each Company
Each company needs to possess a uniqueness that easily separates it from its competitors. In order to do so, it is essential to build strong long term relationships with prospective customers.
On the other hand, it does not serve any purpose if we are only able to guide users to use general functions of CRM and manage both prospective and existing customers without integrating those functions with each company's marketing strategy or without being able to build relationships with prospective customers.
TAMSAN will approach prospective customers based on individual interests and create brand awareness that is influential in customers' purchasing decisions and create marketing strategy that will integrate <Website x CRM x Follow-up Email> via cloud application.
By integrating "Registration", "Document Request", "Enquiries" web forms in the website with Cloud CRM database; it is possible to manage prospective and existing customers efficiently and eliminate redundant resources.
Show "Member Information", "Product Information" and other information managed by CRM on the website. Furthermore, by integrating all these with web form, it is possible to manage <Website x Information Managed by CRM x User Web Form> at the same time.
In addition, by connecting members' contents with CRM, it is also possible to update and manage new members' information.
Users' actions at the application stage and inside email newsletter will be reflected in Cloud CRM. With this, it is possible to approach prospective customers based on individual interests.
According to the integration between application form and CRM, we are able to manage applicants, guide applicants to view exclusive contents, and manage the overall campaign flow by using CRM. Furthermore, we will continue to create the most suitable measure to communicate and follow-up on applicants.
By connecting the download page with CRM, it is possible to retrieve and manage user download details, time of download and continue to follow-up at a later stage.
Furthermore, we will create the best approach such as follow-up email for each individual based on their interest or preference.
We can use CRM to connect member information and member content page. Frequent update on new members will allow us to manage and distinguish each member and approach them accordingly.
We will make use of the opportunity at hand to approach pending users and guide them to become members. This is effective to increase number of members.